I ordered a Lei for my mom's viewing to be there between 9-11 on the day of her service. I arrived at 12 to find it was not there. I called 3 times before driving down the street (which was only a block away and I was still charged a $10 delivery fee) They stated never received my order. I confirmed with customer service that it was in fact received on the day prior. Worst customer service at this location, no compassion, and will never nor would never recommend this place for ANYTHING OR ANYONE.