American Chimney Shroud
26401 Via De Anza, San Juan Capistrano, CA 92675
949-364-5118
PHOTOS AND VIDEOS
Capo Fireside
26401 Via De Anza, San Juan Capistrano, CA 92675
REVIEWS Write a Review
02/21/13
The worst customer service that I have ever encountered... EVER! I purchased not one, but two fireplaces from them. Fireplaces are not cheap and I expected to receive a good product and good customer service, boy was I wrong! I didn't even get a service person to explain or show me how to operate these new self venting fireplaces. I have been calling and leaving messages since the end of October, but I haven't heard back. I just have a few questions and my messages are friendly but still, I haven't received a call back. The fireplaces were installed poorly and the quality of the finished work was unacceptable, but I guess I have to accept it as I paid in full and now customer service has altogether disappeared and has not returned one of many phone calls that I have placed. I'm so disappointed that Capo Valley Fireside is just another company that doesn't care about the customer, only their money.
- General Info
- Capo Valley Fireside is one of the leading fireplace, barbecue and outdoor living service providers in California. The firm has been serving Southern California for more than 25 years. It offers barbecues from various manufacturers, including Fire Magic, Solaire, Weber and Ducane. It provides fireplaces from Lennox, Town and Country, Contempo Fireplaces and Adobelite, featuring ceramic glass viewing areas, 24-carat, gold-plated steel or brushed nickel, decorator facings in cast iron, and classic barrel arch faces. The firm has an in-house chimney flashing production unit, and operates a radio-dispatched fleet covering Southern California. It also offers architectural and technical support, production specifications and collateral materials, and budget and estimating services. Capo Valley Fireside is open seven-days a week, and is located in San Juan Capistrano, Calif.
- Extra Phones
Phone: 949-364-5478
Fax: 949-364-5478
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Categories
- Fireplaces, Barbecue Grills & Supplies, Chimney Contractors, Fireplace Equipment, Heating Stoves, Mantels
- Services/Products
- MantelsBarbecue SuppliesWood Burning Stoves
- Payment Options
- Brands
- firemagic, lennox
- Other Links
http://www.americanchimneyshroud.com
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes