Universal Restoration Services
Upholstery Specialists
52 Barack Obama Blvd, San Jose, CA 95110
Photos and Videos
- Hours
- Do you know the hours for this business?
- Phone:
Main - 408-998-3499
Extra - 408-778-3435
- Address:
- 1259 Alma Ct San Jose, CA 95112
- Category
- Furniture Repair & Refinish
- Neighborhood
- Central San Jose
Contact Info
Reviews
10/31/14
i.e., A local favorite, or highly recommended becauseI wish there was a lower rating possible! First of all the owner of the company Terry has to be the most INDECENT and downright awful person I have ever had the misfortune to meet. The business these guys run is a joke! If it were just a problem of their office making appointments that are never kept OR for that matter returning calls in a timely manner that would have been one thing --However we had the awful experience of actually DEALING with this guy named Terry. He is downrightly rude, inappropriate and makes indecent comments. Not even basic courtesy of talking to people as human beings! He came to our place and started screaming and shouting at us!unfortunately my moving company hired him for the damage repair and I had to call them with details of this ghastly ordeal. They have been profusely apologizing and assigning a new company to fix the mess this guy has created. Their office staff - Amanda and Valerie are well trained in fooling people. They act all innocent and uninformed about things always ready with a sorry story for the delays, no-shows, not calling back after 5 messages etc etc.But after a few times, its downright clear they have succeeded in taking advantage of peoples good nature and continue to do so on new 'preys' -- oops i meant clients. DO yourself a favor and don't make your life miserable by dealing with these guys!
10/31/14
i.e., A local favorite, or highly recommended becauseI wish there was a lower rating possible! First of all the owner of the company Terry has to be the most INDECENT and downright awful person I have ever had the misfortune to meet. The business these guys run is a joke! If it were just a problem of their office making appointments that are never kept OR for that matter returning calls in a timely manner that would have been one thing --However we had the awful experience of actually DEALING with this guy named Terry. He is downrightly rude, inappropriate and makes indecent comments. Not even basic courtesy of talking to people as human beings! He came to our place and started screaming and shouting at us!unfortunately my moving company hired him for the damage repair and I had to call them with details of this ghastly ordeal. They have been profusely apologizing and assigning a new company to fix the mess this guy has created. Their office staff - Amanda and Valerie are well trained in fooling people. They act all innocent and uninformed about things always ready with a sorry story for the delays, no-shows, not calling back after 5 messages etc etc.But after a few times, its downright clear they have succeeded in taking advantage of peoples good nature and continue to do so on new 'preys' -- oops i meant clients. DO yourself a favor and don't make your life miserable by dealing with these guys!