We rented a 26 footer RV from Family RV over the past week for a short family trip to Clearlake and the entire process from renting to returning has been very pleasant. We had a blast with our 4 year old daughter throughout the RV trip and the best part of the RV as we have came to realized is making new friends from all different walks of life. The CEO Alan and his son, Justin has been a great help throughout this entire process. Especially Alan has been great at remembering his customers and very polite in managing all his customers. We felt very comfortable dealing with them. Ken who manages the RV for us has been great at offering advises. Since it was our first time renting a RV, his advises has really helped. He even offered his cell phone to help us out when we were out in the middle of clearlake. Thanks for the wonderful first time RV experience that we would remember forever. We would definitely rent again at FamilyRV.

Recently I have had to take my 20 foot Trail Cruiser in to have it serviced and set up to be towed by my friend's Ford Escape. The guys in the service department had this done very quickly and I was impressed with the level of service I received. Rick, in their sales department, has always greeted me with genuine interest and with a smile and I am nothing but impressed with his service, knowledge and memory.

Best Bay Area RV Dealer for Sales, Service, Parts and Rentals. Family RV values customer service and integrity above anything else and their products and services are top shelf at competitive prices. My wife Michelle and I know this first hand, because between 2006 and 2008 we were fortunate enough to have been apart of their team! We have since moved on, but we will never forget the exciting atmosphere, robust product line, excellent training and the real quality of team work and knowledge, that radiated from every coworker. Family RV is an excellent choice for any of your recreational vehicle needs. Whether you are looking to Go RVing for the first time and would like to rent and try it out, or you and your family have been thinking about purchasing an RV, or maybe you already own an RV and just need parts and service; Family RV should be your only stop in the greater Bay Area! Tom & Michelle Chaska, MN.

We rented a travel trailer (our first experience RV'ing) from Family RV a couple of years ago. The service and advice we received from them was top-rate, which helped to make our trip fun and easy. Since then, we purchased a used Class C motor home. The service department at Family RV again has been our guide, especially Matt. They have patiently explained how to operate and maintain our RV. We can't say enough about the help they have given to us. We highly recommend Family RV. The service work on the RV has been quick and accurate.

I've purchased my last two RVs from Family RV. My most recent purchase, a 30-ft Traillight travel trailer, has been exceptional. Family RV has always treated me excellently and has consistently provided fantastic customer service. The owner, Alan, is superb, and I have had a very enjoyable customer experience interacting with Ray, Matt and Subrina. Family RV is always my #1 choice for RV services. I highly recommend Family RV to anyone looking to buy, rent, repair or equip an RV.

"Hello, we are Mack and Jenn and we are standing in front of our fourth RV that we have purchased from Family RV in San Jose. The name of their business fits them perfectly. Family RV. They treat you like family and take care of you in a very professional way. They have anything you want when you go camping. If you go anywhere else you went too far and spent too much. They truly make your dreams come true. All of their employees are very nice and polite also. They told us it was a pleasure doing business with us. Well, I feel it was a pleasure doing business with them." Thanks

Talk about great customer service, even though we bought our 23-foot Forest River travel trailer from Family RV seven years ago and moved north to Washington state, these folks continue to treat us like new customers who live in the neighborhood. Whenever we've had a problem, we always call Family RV first. They have always been helpful, providing excellent advice, often saving us unneeded expense, even though there isn't a dime in it for them. Family RV really gets it. Highest recommendation.John & SusanSequim, WA

Jim & CJ February 24Redwood CityFamily RV, Inc.2828 Monterey RoadSan Jose, CA 95111Dear Alan,We want to thank you and your mechanics for all the work you did on our trailer. We purchased it from Family RV in April, 2006. We have used our trailer many, many times with much enjoyment. We have brought it in for regular maintenance & service. But we learned the hard way that each unit, new or used MUST be checked every time you take it out. This means all the lights, interior and exterior, all seals, wheels and tires; with special care to the axle bearings they do need professional inspection and service annually. This also means all the caulking around the windows, A/C unit, storage doors, entry door(s), vents, any where moisture can come in. (No! Family RV isnt just after your money! It is to prevent a major repair like the one we had!) We brought our unit in for its regular wheel bearing inspection and asked for it to be inspected. Our unit had developed a MAJOR

Jim & CJ February 24Redwood CityFamily RV, Inc.2828 Monterey RoadSan Jose, CA 95111Dear Alan,We want to thank you and your mechanics for all the work you did on our trailer. We purchased it from Family RV in April, 2006. We have used our trailer many, many times with much enjoyment. We have brought it in for regular maintenance & service. But we learned the hard way that each unit, new or used MUST be checked every time you take it out. This means all the lights, interior and exterior, all seals, wheels and tires; with special care to the axle bearings they do need professional inspection and service annually. This also means all the caulking around the windows, A/C unit, storage doors, entry door(s), vents, any where moisture can come in. (No! Family RV isnt just after your money! It is to prevent a major repair like the one we had!) We brought our unit in for its regular wheel bearing inspection and asked for it to be inspected. Our unit had developed a MAJOR

We needed to have some work done on our 5th wheel and we heard about Family RV in San Jose and we tried them. We have been very happy with their service department.Their service department is very helpful, courteous and attentative. We had no problem getting in touch with the service department at anytime, whether it was by phone or email. They resolved our problems in a timely manner too.I would definitely recommend them to anyone.

Family RV, I wanted to thank you for your help in securing the Motor home we needed to have on such short notice. Your staff was very efficient, professional, and helpful as they assisted me in resolving a difficult problem. I was very pleased that we were able to take cae of all the arrangements in the morning and have the unit delivered in the afternoon. That is customer service! The driver who delivered the Motor hom was very helpful and pleasant. Our home owner, who stayed in the Motor home, has been thanking me for getting her the Motor home and was quite pleased with it. Thanks again! Alan Fisher (Creekbridge Homes Customer Service Manager)

Family RV, I wanted to thank you for your help in securing the Motor home we needed to have on such short notice. Your staff was very efficient, professional, and helpful as they assisted me in resolving a difficult problem. I was very pleased that we were able to take cae of all the arrangements in the morning and have the unit delivered in the afternoon. That is customer service! The driver who delivered the Motor hom was very helpful and pleasant. Our home owner, who stayed in the Motor home, has been thanking me for getting her the Motor home and was quite pleased with it. Thanks again! Alan Fisher (Creekbridge Homes Customer Service Manager)

They are the best RV sales, rental and service dealers that I have visited over the past 10 years. I have rented an RV almost every year and have always had good service