On Oct 5, 2015, in the evening, I created my account, I entered the wrong email address and someone listed inappropriate content on It. I never received a confirmation email from them because it went to the wrong person. I thought it did not get sent to me because they were having technical issues that night. I did not realize I made this mistake until I tried to log into my account the next morning to complete my profile. I called Thumbtack on Oct 6th, 2015, and spoke with a lady named Sarah and explained my issue. She told me that "your account was disabled due to inappropriate content." To make a long story short, it was because I entered the wrong email address. So, she created a new account for me, and Thumbtack disable it again on Oct 13th, 2015. So, I called in on Oct 14th, 2015, and went through hell trying to prove to them that they made a mistake. I even went as far as contacting the guy who posted the inappropriate content and forwarded our email messages to support as proof and still no response. In addition, they wrongfully accused me of having a bad background check, which is a lie. I am a licensed massage therapist; therefore, if my background check was bad, I would not be able to practice in the state of Oregon. I could go on and on about this horrible organization. If you ever make an honest mistake, do not talk to Monica from customer service, Tyler from the integrity team that lacks integrity, or Valen W. the worst manager ever! They all suck except for Sarah who created my new account for me that got disabled. She was the only one who actually understood my situation. If you don't believe me, take a look at all of these complaints! http://thumbtack.pissedconsumer.com/

http://www.sitejabber.com/reviews/www.thumbtack.com

http://www.ripoffreport.com/r/Thumbtackcom/Select-StateProvince/Thumbtackcom-Thumbtack-Inc-Fake-leads-false-leads-phoney-leads-San-Francisco-CA-1122642