I needed to strip old house paint from 2 flat steel radiator grills. Nothing delicate or fancy. Simple job, right? Not at Superior Furniture Stripping & Refinishing.



Owner Bruce Sproul said it would cost $90-100, so I carted the grills down to his shop, and he wrote up an estimate for $110-150, promising to kept it at the low end, but calling the next day to say it would cost more than he thought -- I was being "pumped". In the end, he billed me $150 EACH (even though it made no sense for him to have been quoting equal, individual prices, because one grill was half the size of the other).



Not only does Bruce have business practices that are barely legal, he also does substandard work: simple as it is to dip-strip steel, he left patches of paint, and a coating of greasy filth. What I got for $300 were, basically [1] return of my grills, still needing clean-up before they can be painted, and [2] not having to deal any further with with Superior Furniture Stripping & Refinishing.