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5 Reviews
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ro n74


Provided by Citysearch
Even a ""marina chick"" couldn't get service

A few years ago I looked forward to having services at Benefit. You couldn't walk in without smiles and a lovely woman asking to show you some new products. I always came out with a fresh brow wax or bikini wax, but always at least one product if not 5. These days I'm lucky to not get a parking ticket while I wait for my appointment. They are never on time and don't seem to care if you buy anything or not. My last brow was was uneven but I didn't really notice until I got in the car. Even though I had to wait 20 minutes for my appt, no one tried to show me products or even seemed interested as I tried things on myself. Needless to say, I will be buying Benefit Cosmetics at Nordstrom moving forward and going to a salon for waxing

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Provided by Citysearch
Great service

I have been going to this location on Chestnut to get my eyebrows waxed and tinted for 7 years now. I am by no means a regular, I go there off and on when I can. Everyone is always so nice and although they can't always take you right away (I usually always do drop-in) they always try to do there best to get you in asap. It has always been a pleasant experience, and they never fuss when I bring my kids in, one is age 2 years and the other is 5 months. And above all they do great brows!!!!!!

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Provided by Citysearch

Okay, so I'm not a typical ""marina girl"" whatever that is, but I wanted to comment on this store seeing the previous reviews that were not so great. This is a very busy store on the weekends, and these ladies take their time in making sure who they're helping gets a full beauty make-over on all of their great products. What is so wrong with that? I usually go during the week when it's not as busy, and every time I've walked in, I've gotten full attention from everyone that works there. This is a fun place to be and if you're looking for a great bikini or brazilian wax at a great price, go here! Natalie and Parish are two awesome waxers who make brazilians less painful and actually pretty fun!

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Provided by Citysearch
Customer service really lacking

I called to make an appointment and was placed on hold. Fine. But the salesperson proceeded to go on with her personal phone call on the other line. I could hear her on the other line. This went on for a good 2 minutes after which she never came back to me! I waited to see if anyone would come back on and waited for 5 minutes before I hung up.

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Provided by Citysearch
Snobby Sales Clerks

My friends and I agree that the Benefit on Chestnut has incredibly rude and snobby sales clerks. I walked in one day and the clerks wouldn't give me the time of day, but would immediately fuss over the Marina chicks walking in after me. I actually came in not to browse, but to make a purchase, and even asked if I could see a product, but I was brushed off while they tended to the blondes that just entered the store.

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General Info
We’ve got good news for your brows…the waxing wait is over! Our clean & safe brow wax & beauty services are back in business! Come and find your favorite products or book an appointment. We look forward to seeing you (and your brows) soon!
Regular Hours
Mon - Tue:
Fri - Sat:
Cosmetics & Perfumes
  • arm wax
  • back wax
  • bikini wax
  • blush
  • brazilian bikini wax
  • bronzer
  • brow gel
  • brow pencil
  • brow thread
  • brow tint
  • brow tools
  • brow tweeze
  • brow wax
  • cheek stain
  • chest wax
  • chin thread
  • chin wax
  • cleanser
  • concealer
  • eye care
  • eye primer
  • eyeliner
  • eyeshadow
  • face & decollete spray tan
  • face powder
  • face primer
  • false eyelashes
  • foundation
  • full & half body spray tan
  • full face thread
  • full face wax
  • highlighter
  • laser facial
  • lash application
  • lash tint
  • leg wax
  • lip gloss
  • lip stain
  • lip thread
  • lip wax
  • lipstick
  • makeup application & lesson
  • makeup bags
  • makeup brushes
  • makeup remover
  • mascara
  • moisturizer
  • skin care
  • skin services
  • underarm wax
Payment Options
Northwest San Francisco, Marina District
Other Information

Parking: Street

Bike Parking: Yes

By Appointment Only: No

Pets Allowed: Yes

Provided by
Data provided by one or more of the following: DexYP, Data Axle, Yext.