I found what I'm looking for here. Definitely worth the wait!

I bought one boost phone 4 months ago and the speaker phone exploded and when I asked them if they could give me a new one they said yes but when I got there they said they could not give me a new one and wanted to give me a phone that was used but never worked. the guy asked if I wanted to have a drink with him instead. I am so frustraded because they are not professionals and he didnt give me me any support ... not even a used one or a new one I am so mad!I have two others friends who had the same problems and no support.