I was really impressed by all the staff at R&M. I had a large flood in my below grade first floor, when all was said and done the lower part of my house was almost completely torn apart trying to get rid of everything wet. I was given Randy's information by a friend of mine who had gone through a fire several years ago and still kept in touch with him. Randy was great from the start, in fact everyone at the company really put me on a pedestal and did everything possible to please me (and trust me I know I am not very easy to please!). All the work men spoke English and worked away as quietly as they could, allowing me to keep working from home during the repairs. I would stop in and offer them water or a snack (they always politely refused). I was really impressed with how they treated my house and my personal space. They even took time and explained what they were doing when I asked. The results look fantastic, you would never know what happened. Thank you all so much for your work.