I've been going to Lucky Seafood for over six years and I have had a handful of different experiences. In general I think it is a great store if you are looking for Asian ingredients or maybe china sets or fresh fish and meat. In the back they have fresh seafood, and off to the side they have hot take out food. There is also a nice soup restaurant branching off from the main store. You can take the hot food you buy from the store and eat in the restaurant (Which is what I do every Sunday.) The restaurant also has I nice menu and has pretty descent food. In conclusion while the customer service may not be the best in the world you will find a variety of things that may be helpful to you.