I purchased two fans from Fan Diego and hired a NON-Fan Diego recommended electrician to install them along with a few other electrical jobs. This first electrician failed to install the new electrical work properly and falsely blamed it on the fan . I took my fan back to Fan Diego had it tested was told my fan was working perfect. I than hired a Fan Diego recommended electrician, Padre Electric, who fixed the bad wiring and now have a working Fan!! Thanks Fan Diego for your patience, understanding and amazing customer service, I will be back when I another fan!!