After waiting 20 weeks (12 weeks promised) our order was incorrect.Copenhagen had 2 opportunities to catch the mistake. The first time was when they "signed off" on the color from the distributor. The second time was when the furniture was delivered to their warehouse before it was delivered to our house.We arrangement for someone to accept the delivery, because we didn't want to wait another week for the delivery. When we got home the next day, we discovered that the furniture was the wrong color.We asked for compensation for their mistake and our time. Copenhagen offered us to re-order at the same price that we had previously paid and that WE SHOULD BE HAPPY because they raised their prices 10%. Copenhagen refused any price reduction. Copenhagen also refused to pay the delivery charge.Copenhagen REFUSED to credit our credit card, because it would cost them. (It?s all about what is good for them). Then we have to wait 4 days them to pay us by check. Would NOT RECOMMEND