Horrible experience! Make sure you ask for a fresh and clean new cloak to have your hair cut. My son was blamed for having hair lice but was never found in his hair but on the cloak itself rant was used in the previous client. The hair dresser took the cloak outside and shook it off! Now that's sanitary. Very rude on how they handled the whole situation. Will not come back again! My child never had lice! I took braids out of his hair about 10 minutes before arriving, nothing was there.