The owner / Jeweler is very nice and budget concious but the best part is he is very talented at custom design. Just be ready to wait a little on custom designs. Repairs are usually done while you wait. His repairs are quality work for a great price. Trustworthy and skilled. BTW- Mr. Perez was the Master Jeweler at Medlar's for many years and has worked with top design stores such as Penaloza and Sons. Highly recommend.