General Info

Priority Dispatch is a world leader in providing emergency dispatch systems. While several have attempted to provide products and training for emergency call taking centers, it is one of the only companies that has a comprehensive systems approach. Its products are used in medical, fire-rescue and police call centers. Its ProQA software is designed to assist dispatchers in quickly determining the appropriate response determinant code for each case and can be programmed to clearly display the response configuration specifically assigned to that code by local agency authorities and individual centers. ProQA then guides dispatchers in providing all relevant post-dispatch and pre-arrival instructions, as well as important case completion information. The company has an in-house research and development organization and the approval of a recognized body of industry experts, the National Academy of Emergency Dispatch. Priority Dispatch is located in Salt Lake City.