This company is really has poor customer service. I have called several times to get the service report that they had done back in October 2015 because the Fire Department asked for a copy and they said they were going to email me a copy and I had never gotten it. They said that the lady who in charge of the document was only work part time and was not able to reach her since the last time I called. I will keep trying until I get this and will think about of using them for business service again.