Groveland Dental

Thank you so much Dr. Colaizy for helping me with my root canal treatments. I am now sleeping well and have not had any pain. You are so kind. I really appreciate you taking my late night emergency call and your follow up care.

POOR CUSTOMER SERVICE Dr Colaizy has rude and abrasive receptionists. I showed up at 503 to my 5pm appointment because they have their office poorly marked and I am new to St Paul. I was walking around the street looking for it. I came inside and immediately said ""Im sorry I am late, I was a little lost"" The receptionists rolled their eyes at me and told me to hurry up. They shoved paperwork at me, and than told me ""Oh, we don't have time to get your information."" They later found me in the dental chair and said, ""Oh I guess we need your info to bill you"" I, in tears at this point, said ""I'm sorry for being late"" again, and got a silent response. Dr Colaizy has poor ""bed-side"" manner. He did not even talk to me about what type of work I needed, he simply told ... Dr Colaizy has rude and abrasive receptionists. I showed up at 503 to my 5pm appointment because they have their office poorly marked and I am new to St Paul. I was walking around the street looking for it. I came inside and immediately said ""Im sorry I am late, I was a little lost"" The receptionists rolled their eyes at me and told me to hurry up. They shoved paperwork at me, and than told me ""Oh, we don't have time to get your information."" They later found me in the dental chair and said, ""Oh I guess we need your info to bill you"" I, in tears at this point, said ""I'm sorry for being late"" again, and got a silent response. Dr Colaizy has poor ""bed-side"" manner. He did not even talk to me about what type of work I needed, he simply told the hygentist to ""arrange an appointment in a few weeks to fix that broken filling"" and left. He did not speak to me, or inform me of my needs. On a side note, the hygentist was so kind and nice. I hope she has found a new job and a better employer/employees to work for/with. Do not go to this dentist.

This is my personal experience which i want to share with everyone through citysearch --

I had braces years ago but my front teeth shifted over time. I hated the way they looked and really didn’t want to have braces again. Dr Colaizy put my veneers on my front teeth and they look awesome. I am so happy with the work he did.
I am heartily greatful to you..

Thank you~~ All staffs are very kind and happy to visit each time.

I have been going to Dr. Colaizy for a number of years. I have always felt very comfortable at his office. I've had my share of dental problems and he has done a great job with my teeth. I've needed a few root canals and he is able to get me in quick when I've been in pain. He recently put an implant in my jaw and to my surprise I had no pain after the surgery. Thanks Doc!

I had a very good experience at this clinic. I was about to go on a trip but my tooth had been bothering me for several days. I didn't want to go on a trip with an aching tooth. So I had to call Dr. Colaizy and he responded almost immediately although it was after clinic hour. He was very kind and willing to help. So, I went in to see him. Him and one of his staffs came in and I ended up having an emergency root canal treatment. They have been very understanding and have given me good dental care ever since.

I left Groveland Dental after three appointments. The only person with any sense of customer service was the dental hygienist. While I was there waiting -- on one of the two chairs in the ""waiting room"" -- I overheard one of the receptionists say to a customer seeking to change the time of an appointment, ""That's not my problem that's yours.""

This wasn't out of character for this receptionist as I had experienced the same level of service from her.

The dentist Dr. Matthew Colaizy, DDS seemed competent but utterly unwilling to communicate with his patients. I asked a question about the treatment he told my hygienist to schedule for me his response was, ""She can explain it. Have a great rest of your day."" And then he walked out.

I changed dental clinics right after that. The marketplace for dentists is very crowded in the Mac-Groveland neighborhood of Saint Paul so there is no reason to deal with this dentist or his reception staff.