Purchased new side door and windows for my garage May 2016. The door and windows looked fine, except the installer failed to put casing around the inside of door. Shims, caulking, and insulation were left visible. Salesman Mark ignored my phone calls and emails for two months. But after much ado, Gladstone eventually did send the installer back to finish the job.

Purchased new side door for garage May 2016. Door installed in June but job not yet completed. No casing installed around inside of door. Shims, caulking, and insulation still visable. Salesman Mark seems to be ignoring my phone calls and emails. If they ever complete the job, I will update this post.