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      Hvac T.

      01/16/15

      Provided by YP.com
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      I don't normally do things like this but as a technician with 10+ years field service experience i feel as though something needs to be said. I went out on a call to a residence for a water leak under a furnace that Boehm heating had been out to a few hours prior to my arrival. The issue/problem they had diagnosed was that the secondary heat exchanger collector box was no good and leaking. They had informed the customer that they could not fix the issue do to them not being Carrier authorized dealer. They left the furnace running and were on their way. Upon my arrival, i noticed the a strong odor and asked if the oven was being ran. When the customer said "No?" i knew there was more going on then he had been lead to believe. I asked the customer to join me upon looking at the furnace, as soon as i seen the sooty water ring around the furnace i knew what the issue was but continued with my diagnosis. I removed the panels only to find the same and it was apparent this issue was nothing new due to the fact it was covered with sooty water had and been rusting out the furnace. I informed the customer that i was going to fire the furnace up and had told him what roll out is, asked him to take a few steps back, the furnace stated and sure enough a huge roll out of flames come at us. For those that dont know roll out is most commonly caused by poor exhausting of the furnace and plugged up heat exchangers. At this point i knew the exchanger was plugged and this comfermed. I started to take readings threw out the house and found CO2 present all over the house. I RED TAGGED the furnace at this point. Xcel had come out while i was there an confirmed that i was 100% correct and RED TAGGED the furnace as well. I am very disappointed that the Boehm technician was just out at this house, not only did he misdiagnose the issue but left the furnace running and put this customers safety in jeopardy. As i was packing up to leave one of the owners of Boehm showed up. I informed him of not only my findings but that Xcel said the same thing, i was supprised that he seemed to just dismiss this issue as it was not a problem. As a technician i find this highly concerning and will make sure to inform as many people as i can about this. It is things and people like this that give us hard working honest HVAC technicians a bad name.

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      General Info
      Since 1945, the Boehm family has owned and operated Boehm Heating & Air Conditioning serving Saint Paul, MN and the surrounding areas. Our customers are very important to us. Your home is your largest investment, and we know that a heating or air conditioning breakdown can be very stressful. We will make sure that we walk through all your options and give you upfront pricing, so this process can be easier on you. We are fully licensed and insured for your protection. Make us your HVAC contractor of choice. Call us today!
      Hours
      Regular Hours
      Mon - Fri:
      Sat - SunClosed
      Social Links
      Categories
      Construction Engineers, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Boilers Equipment, Parts & Supplies, Fireplace Equipment, Fireplaces, Furnaces-Heating, Heating Contractors & Specialties, Heating Equipment & Systems, Heating, Ventilating & Air Conditioning Engineers, Professional Engineers
      Services/Products
        Emergency InstallationhumidifiersInstallationsFloor HeatingFurnace InstallationReferralsAir Conditioning ContractorsSales & InformationServicing All Makes & ModesFurnace CleaningRetrofittingConstruction ServicesHeating Equipment RepairSystem InstallationFamily Owned & OperatedFurnacesCentral Heating SystemsA C for Hot Water Heated HomesHigh Velocity Air ConditioningCast Iron Boiler RepairHeating ContractorsHVAC EngineersIndoor Air QualityFurnace Repair
        Certified HVAC ContractorFurnace RemovalBoilersDealersGas HeatingFurnace RepairsDealerBoiler InstallationHeating System Service & RepairSteam Heating ContractorsHeatingDuct WorkBusiness ServicesHeating & Air ConditioningHighly Rated by Business Referral ServicesInsuredAir Conditioning RepairCoil CleaningAir ConditionershumidifiersAir PurificationEnergy Management SystemsGas
      Payment Options
      Brands
      Amana, Goodman, Honeywell, Weil-McLain
      Neighborhoods
      Merriam Park East, Merriam Park - Lexington - Hamline
      Accreditation

      Energy Star

      Better Business Bureau

      Other Link

      www.boehmheatingco.com

      Other Information

      Specialties: Air Conditioning contractor; Heating contractor; Furnace; Boilers

      Services: Emergency Installation, humidifiers, Installations, Floor Heating, Furnace Installation, Referrals, Air Conditioning Contractors, Sales & Information, Servicing All Makes & Modes, Furnace Cleaning, Retrofitting, Construction Services, Heating Equipment Repair, System Installation, Family Owned & Operated, Furnaces, Central Heating Systems, A C for Hot Water Heated Homes, High Velocity Air Conditioning, Cast Iron Boiler Repair, Heating Contractors, HVAC Engineers, Indoor Air Quality, Furnace Repair, Certified HVAC Contractor, Furnace Removal, Boilers, Dealers, Gas Heating, Furnace Repairs, Dealer, Boiler Installation, Heating System Service & Repair, Steam Heating Contractors, Heating, Duct Work, Business Services, Heating & Air Conditioning, Highly Rated by Business Referral Services, Insured, Air Conditioning Repair, Coil Cleaning, Air Conditioners

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