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Details

General Info

The Suntrup family have been servicing and selling cars since 1957 for the St Louis area. Bill Suntrup started the first dealership in the 1960s and a decade later his brother, Don Suntrup, began working in the automotive business. From there, the family involvement in the industry blossomed. Among the grown children of both Bill and Don, there are more than 20 additional family members employed in the Suntrup Automotive Group. Bills children, Chris and Tom are partners in Suntrup West County Volvo and Tom is President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters and Suntrup Ford Westport.

HoursCLOSED NOW
Regular Hours:
Mon
Tue
Wed
Thu
Fri
Sat

Contact Info

Phones:

Main - 314-892-8200

Fax - 314-892-1764

ExtraTollFree - 866-965-8391

Address:
6000 S Lindbergh Blvd Saint Louis, MO 63123
Email:

Other Emails:

Reviews

1
1 Reviews
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M
markkarns

01/18/09

1 Reviews0
1.0

After agreeing on buying, going over all details with the finance manager and being assured we would receive all the needed paperwork within 5 -7 business days so we could transfer our tags from our trade in, get the loan/warranty paperwork, etc., we drove our new Nissan home.That was Nov. 28, 2008........it's now January 18th and still no paperwork. Last we were told we owed the dealership an extra $500 and their policy was to hold the paperwork until it was paid.We owed????? Nobody ever asked for any additional monies the night we took delivery of the vehicle.....the dealership never called us telling us we still owed money; we never received an invoice for this?Now, its been well over the 30 day period to transfer our plates at the title office and pay sales tax.I don't even know it its legal to continue to drive the car.I've contacted the Missouri authorities and BBB; hopefully they will intervene!What a ripoff!!!!!!!Is it even logical for any dealership to allow a customer to drive away in a brand new car supposedly still owing them $500 without some sort of an agreement to pay it or a post dated check, credit card number, etc.We are at wits end!!!!I'm ready to take the car back and tell them thanks, but no thanks..........!!!!!

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Categories
New Car Dealers, Auto Repair & Service, New Truck Dealers, Used Car Dealers
Payment Options
amex, cash, discover, master card, visa
Location
Suntrup Nissan-Volkswagen
AKA

Suntrup Kia South

Suntrup Nissan Volkswagen

Suntrup Nissan

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Data provided by one or more of the following: Thryv, Data Axle, Yext.