Custom Furniture IncAdd to Favorites
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- HoursCLOSED NOW
- Regular Hours:
Tue - Thu Fri Sat - Phone:
Main - 847-695-7040
- Address:
- 6N518 Il Route 25 Saint Charles, IL 60174
- Link:
- Categories
- Furniture Manufacturers Equipment & Supplies, Furniture Stores
- AKA
Custom Furniture Manufacturers, Inc.
- Other Information
Price Range : Average
Contact Info
Reviews
I have bought several pieces from this store over the years. This is a family owned, owner operated business that has a wonderful selection, and excellent service. The owners are very accomodating in helping you find what you are looking for and will spend time going through catalogs with you to find exactly what you want if they don't have it. I repeat though, the selection is great. More than you would guess from outside. I highly recommend you visit this store.
I phoned this store twice to see if they had the item I wanted, two weeks ago to a lady. She said they did and the price was $389.00 unfinished. I told her I would be there maybe saturday because I was traveling from Dubuque, IA. I did not make it then. So my son phoned on Friday 11/6 to see if they still had the item, they did. So I traveled all that distance on Saturday 11/7. I got there, they only had the item finished and if I wanted it unfinished it would be $900.00. What a difference. I was very disappointed and did not purchase anything. Very misleading people.
We did have the specific item at the specified price. You decided that you did not like it and we showed you another item that you liked better. It was of a much higher quality and therefore a higher price. We are sorry that you were disappointed in the original item that you had contacted us about. We try to be very specific in what we say on the phone so that our customers are not surprised when they enter our store.