The service is friendly, and quick. It is very efficient and almost an absent of filling out any paper forms. To use their service they require you to give out your address to input on the computer. The worker will use your address to print out a form to put onto the box. It negates the person who is mailing from filling out any forms. You get to choose any service (DHL, FEDEX, USPS) to mail your package. In choosing a mailing service, your picking your own price through a variety of mailing services. Once you go back the second time, its probably going to be even a bit quicker because you already gave them your information the first time.