I had my laptop cleaned up here. I was very wary about bringing it in because Id read horror stories about computer repair shops doing horrible things to your computer. The terrible thing is, not being technically savvy I would never know if they did. Anyway, they were very friendly and professional. They did a diagnosis, called me to quote me a price, called me back when they said they would to tell me it was readyand, they did the following day and did a professional good jobeverything is was working great. They even spent time showing me how to use my Anti-Virus, which the technician installed it for free. I am going to tell people that are technically challenged about Compu-Tek of Tampa Bay, and Seans friendly & helpful mannerisms.