I was strictly against hiding spare keys under rugs or in flower pots, since I believed that it would put my home security in risk. However, when I lost my keys and was locked out of my own home, that’s when I regretted my decision. It was now 9 pm and any chances of hiring a technician from the local hardware store in Saddle River were now gone. A quick web search later, I found this that offered 24 hour services and decided to call them up. They turned up at my place within ten minutes. David was a fun person to talk to and he immediately put me at ease saying that it’ll only take him a few minutes to unlock the door. And sure enough, the door was unlocked within minutes and he even made me a new set of keys for free. First-Class Lock & Key Store sure knows how to keep its customers happy. They’re amazing and super talented!

Half of the keys went missing from the building supervisor’s office last week, which meant that there were around eight apartments that were at risk of intrusion. I couldn’t take any chances with the safety of my tenants and decided to call a locksmith. After a quick online search, I came across and called them. The technicians who arrived, Eric and John, were pros. They not only rekeyed the locks, but they also rekeyed it to a master key system and installed a safe to keep the master key secure. Thanks for providing a well thought-out solution to the issue! Will definitely hire First-Class Lock & Key Store again! BEST in Saddle River, NJ…

Stranded in the middle of nowhere, my plea for help to several locksmiths went unheard. Among a dozen different locksmiths I’d called, First-Class Lock & Key Store was the only one that cared about my predicament and responded swiftly. In less than 15 minutes, a van pulled over at my location. Ed was quick with the job and unlocked the car in a jiffy. Thank you so much for helping me when no one else did! I owe you big time!

Highly recommend them to all in Saddle River, NJ 07458….

The team at First-Class Lock & Key Store deserves special commendation. After Id dropped my keys somewhere and lost access to my car, I contacted them via their Received a call back within 5 minutes and they said theyd come over to my place as soon as possible. They were at my doorstep within minutes, unlocked the door and made a replacement key in less than 30 minutes. Ive heard how tough it is to develop transponder keys, and the speed at which they got the job done showed how exceptionally skilled and incredibly talented they are. Hats off to First-Class Lock & Key Store! Keep up the good work in Saddle River, NJ guys!!

Can you define customer service? Well, First-Class Lock & Key Store just redefined it by offering service like never before! I scheduled an appointment at 8 pm. They werent late - they were actually ten minutes early! The technician, Joseph, was very interactive and spoke passionately about the profession. He even gave me free advice on how I can keep the locks in good condition for a long time, though I never asked for it. Once done with the job, Joseph suggested that I look up their website and redeem a coupon for an additional discount. Seriously, these guys put customers above making a profit and theres no other locksmith in Saddle River, NJ who would do that! Highly recommend

First-Class Lock & Key Store have raised the bar, and Im sure none of the other locksmith firms in Saddle River, NJ can compete with them. From their excellent communication over the phone or through their website to the task completion, everything is carried out with an unmatched finesse. Ive hired them around 3 times in the last few months, and Im 100% satisfied with their service. Will highly recommend to all in Saddle River, NJ

I dont know why I was even worried! First-Class Lock & Key Store made the process seemed so easy! There was to be an assessment by my insurance company the next morning and I knew my age-old locks werent gonna make a good impression. I decided to get my locks changed. But the challenge was coaxing a locksmith to come in at 1:00 am to do the job. After a few locksmiths denied service and a few didnt even bother answering the call, I stumbled across The website claimed 24/7 service and I hoped that they really meant that! Within thirty minutes of placing the call, Ron had reached my place. After taking a look at my locks, he suggested that I neednt get rid of all my locks as a few were still good enough to get me past the assessment. That was news to me! And if he hadnt taken the privilege to bring it to my notice, I would have ended up spending a lot of money that night!An hour later, he was done replacing my locks with brand new ones and fixed up a few faulty ones! And the total bill it was way less than I expected it to be. Ron didnt even charge me extra for calling him at such an odd-hour! You guys rock!!!! And Im definitely giving you a call anytime in future! Thank you First-Class Lock & Key Store and thank you Ron!

They are awesome!!! Super friendly and super knowledgeable. Answered all questions about locksmithing (that's not even a word, but I just made it one) of which I knew nothing about and provided clear instructions and recommendations for extra added security. Use them today and use then always! Awesome bunch! Go lock First-Class Lock & Key Store go!

I called First-Class Lock & Key Store in Saddle River, NJ to change the locks on my new apartment, and Dave was great: knowledgeable, friendly, honest, and responsive. I'd gladly use First-Class Lock & Key Store again.

Amazing Locksmith Service. Came out to Saddle River, NJ in less than 20 minutes. Responsive and very nice. Was able to open lock in under 5 minutes without breaking it. Professional, straightforward and not like all the other sketchy locksmiths!! First-Class Lock & Key Store is the Best Locksmith Company in Saddle River, NJ 07458 they also provide 24 Hours Emergency Locksmith.

What a fantastic experience! Shon was able to make two new car keys for me a couple of hours after I called and offered a very fair price. A wonderful experience all around. Call First-Class Lock & Key Store For any Locksmith Service they are the BEST of Saddle River, NJ.

I'd like to write this review, not for services rendered; but, rather for excellent customer service, which we all know is a rarity these days. I spoke with Paul extensively about replacing a lock, and even exchanged picture messages (upon his suggestion) so that he could better assess my situation. He not only educated me on the different types of locks/security devices; but, also offered to walk me through the purchase and replacement, which he suggested I do myself. Wait, what? A business owner who encourages a DIY project, so that I can keep some money in my pocket? Courtesy, professionalism and expertise all wrapped in one. Yeah, he has this field on lock. I'll always call First-Class Lock & Key Store first, in future endeavors!