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State DirectoryRack N Road Car Rack & Hitch Superstores
Preferred Truck & Equipment Sales And Service
8844 Elder Creek Rd, Sacramento, CA 95828
Photos and Videos
Any load, any road
- HoursOPEN NOW
- Regular Hours:
Mon - Fri Sat - Sun - Phone:
Main - 916-563-7333
ExtraTollFree - 800-722-5872
- Address:
- 2021 Arden Way Sacramento, CA 95825
- Email:
- Links:
http://www.racknroad.com/store/sacramento-rack-n-road-store.html
- Categories
- Truck Equipment & Parts, Automobile Accessories, Bicycle Racks & Security Systems, Racks, Trailer Hitches
- Services / Products
- Presently we have 8 retail stores that specialize in Yakima Racks, Thule Racks and Trailer hitches. Were heavily stocked with car bike racks, car ski racks, cargo boxes and car boat racks. In addition we stock all popular trailer hitches and if we dont have the trailer hitch for your car or truck, we can order it and have it in just a few days. We want to get you and your car geared up and on the road as soon as possible! - See more at: www.racknroad.com
- Payment Options
- Brands
- BVG, Racor
- Amenities
- Rack N Road, sells installs and rents Yakima and Thule car, bike, boat, ski and luggage racks and sells and installs trailer hitches and other vehicle outfitting accessories.
- AKA
Rack N Road
General Info
Rack N Road, sells installs and rents Yakima and Thule car, bike and ski and luggage racks and sells and installs trailer hitches and other vehicle outfitting accessories. 8 stores across the western U.S.
Contact Info
Reviews
I talked with several people in the area who had racks installed on their car - they all pointed me to Rack N Road or could vouch they knew someone who had a good experience with Rack N Road.
I had an odd install - I wanted to carry four bikes on my Pace American covered Cargo trailer. John (the owner) looked at my vehicle and trailer to determine the options. While checking things out, he explained why certain options wouldn't work.
A couple weeks later we did the install. They had a fenced in area where my trailer stayed until I could pick it up.
There was an install issue that resulted in some damage to my bikes. They took the bikes to a local bike shop and paid for the repairs. Afterwards, the bikes were in better shape than before. They replaced the damaged parts with brand new, higher quality pieces than what was on the bike before the damage occurred.
Yeah, there was an issue with the install - but they more than took care of the problem.
The worst customer srevice I've ever experienced in my life! I ordered a hitch over the phone and was told it would take 1-2 days. On the 6th day, I called to check to see when it was coming in and the owner proceded to jump down my throat about calling too much (what??!!). As I tried to voice my concerns, he (the owner!!) would not let me finish anything I wanted to say. He just kept giving me excuses as he became shorter and shorter with me. The 2nd time I asked him to let me finish what I wanted to say, he told me that HE was done and that HE was cancelling the order and he hung up on me! HE HUNG UP ON ME!!! In shoke and disbelief that an OWNER would handle customers this way, I called back in tears as he continued to give me excuses about how he was "having a bad day" and that he was sorry he "took it out on me." Needless to say, I cancelled my order and will never shop there again! Hopefully you won't either... I would hate for you to catch him on a bad day. :)
The service I received from Rack N Road was GREAT! They have a variety of products and are happy to educate you on any of them.