Went to get my ring sized at a local store (Joshua's) since my ring was purchased on vacation. Just needed it sized, didn't offer 1/4 sizes, so I had to deal with a 1/2 size. When I got it back, took a quick glance & it looked different. I had to go to work, so I put it in my purse and left. Got home, put it on & realized it was nothing like before. I was so unhappy, my brand new engagement ring looked so different. Took it to another jeweler & asked them to tell me what they can visually see that's wrong (I'm no expert but I could tell it looked nothing like before & I was unhappy) & how much to fix, turns out a side stone was turned so one appeared to be longer than the other, prongs were missing, & some prongs were not even touching the diamond. My brand new ring had a dent in the band where it was sized and not fused correctly & it was turning a yellow gold in that spot (dipping should not be done a week later). $300 fix. He wouldnt refund, only try again. Wouldnt trust!