Accounting practices need strong refinement. Our cat had health checks at this establishment for seven years, so this clinic knew we were people of honor and integrity. As our cat is passing away today and we are preparing to say goodbye, the office manager or accountant came into the clinic room and stated we had to pay the final bill then and there; and handed it to me. No sensitivity and emotional intelligence at all to pause and even consider asking us to take care of the final bill a little later. Greatly disappointed.

The staff takes wonderful care of their patients. Beautiful facility with evening hours for those of us that need them. Dr. DeMaula is a terrific veterinarian.

Dr. DeMaula is very knowledgable and caring. Staff is great and friendly. Overall wonderful experience.

I bought my puppy in with a broken leg early in the morning. They took him right back and took care of him. It has been about two months since this has happened, and he is doing amazing! Every week I had an appointment to either get his cast changed, or take an x-ray. They were always on time, and welcomed "Bear" with opened arms. They would talk to him and it really seems like they care for my puppy like their own. Very good bedside manner, never had a problem. Just great service and I have always been very comfortable with them, and with trusting what they had to do. They explain always why and what they are doing. I will be a customer for a long time. Very happy with my experience.

I have two cats that needed declawed. I called the "other local vet" and got a price of roughly $400 per cat. A friend of mine mentioned that a new vet had opened up in town and that I should give them a call. Their price was $150 per cat. After taking my cats in for a check-up, I was convinced that this was going to be my new vet. The place is clean and the staff was very welcoming. Dr. DeMaula was very approachable and not judgemental about my decision to declaw.

Great place to bring your animals! I went after I got a recommendation from a friend who brought their cats here, & since my cat was in need of veterinary care I decided to go. The staff was extremely nice & professional, couldn't ask for more helpful people & also the place was very clean & spacious. My cat is rather shy around new people but he was quite comfortable with everyone that was in contact with him. The vet, Dr. DeMaula, impressed me the most. Within seconds of feeling lump on my cat's underside she told me he had a dislocated xiphoid bone. She gave me the choice of whether or not I wanted x-rays, her words being " you can if you want, but I personally think it's unnecessary since I know what it is" This meant the world to me, she was confident in her diagnosis, & I never once felt pressured to do anything I didn't want. Dr. DeMaula also went above & beyond by answering all my questions without making me feel unintelligent or belittling me (& yes, I have been to a vet that would do this if you ask any questions about his diagnosis, or treatment). Since my kitty was acting normal & breathing fine, there was no treatment plan for him, just making sure that his behavior didn't dramatically change. I felt the price was fair for what they did. ($51 for a "sick exam" oh btw they were able to get me in the same day I called, that was another plus for me) Bottom line, I will definitely be bringing my pets back to RVH!

My cat just had a dental procedure done here....great nurse, great vet! He feels so much better! Thank you! Will be bringing other pets for sure!!

Can't wait til this hospital opens!