This company really has customer service down to a science. Any type of telephone or internet emergency and they have your back, everytime. Yes they are a small, local company but their service should set the standard for companies everywhere. If banks and bigger corporations ran their businesses the same way this little local telephone company does, our country would not be in recession right now and millions of dollars in bailout money would never have needed to be handed out. Fantastic customer service. I wish every comapny did business this way!