Wow plastics is a wonderful company loads are always delivered and loaded properly and free of damages idk who is charge of the warehouse but those guys are well trained on forklifts and speedy too, i got loaded full withing 30-45 minutes and thats pretty fast for a 53 foot dry van trailor and 30 pallets...i recommend this company to anyone and everyone if your looking for top quality drinking/bar straw and plastics cutlery!!