AT&T
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- HoursOPEN NOW
- Regular Hours:
Mon - Sat Sun - Categories
- Telephone Companies, Wireless Communication
- Neighborhood
- Pinnacle Hills
Reviews
08/17/18
Provided by YP.comDo not buy an iPhone at this store! They are unwilling to take ownership of faulty devices. I was directed to contact Apple for a warranty claim for a phone that was broken out of the box, when the device should have been returned to AT&T.
As stated in their return policy "AT&T offers a return policy for equipment and services purchased directly from AT&T through a corporate-owned AT&T retail store, over the phone from AT&T, and online from att.com. Consumers/Individual Responsibility Users - You have up to14 days after purchase (or shipping date, if equipment is shipped) to return or exchange your device."
My device was eligible for this. However, rather than provide a long time customer with the device they paid for, they opted to push the blame onto Apple telling me "Our hand's are tied. This is the agreement that AT&T has made with Apple in order to sell their devices."
I have never had a more frustrating buying experience.