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Details
HoursOPEN NOW
Regular Hours:
Mon - Sat
Sun

Contact Info

Phone:

Main - 866-731-2653

Address:
2203 S Promenade Blvd Rogers, AR 72758

Reviews

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T
Tyler C.

08/17/18

Provided by YP.com
1 Reviews0
1.0

Do not buy an iPhone at this store! They are unwilling to take ownership of faulty devices. I was directed to contact Apple for a warranty claim for a phone that was broken out of the box, when the device should have been returned to AT&T.
As stated in their return policy "AT&T offers a return policy for equipment and services purchased directly from AT&T through a corporate-owned AT&T retail store, over the phone from AT&T, and online from att.com. Consumers/Individual Responsibility Users - You have up to14 days after purchase (or shipping date, if equipment is shipped) to return or exchange your device."
My device was eligible for this. However, rather than provide a long time customer with the device they paid for, they opted to push the blame onto Apple telling me "Our hand's are tied. This is the agreement that AT&T has made with Apple in order to sell their devices."
I have never had a more frustrating buying experience.

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Categories
Telephone Companies, Wireless Communication
Neighborhood
Pinnacle Hills
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Data provided by one or more of the following: Thryv, Data Axle, Yext.