General Info

Reality Carpet has been serving Long Island since 1993. Originally founded by Bob and Monica Moorehouse, Reality Carpet has always been dedicated to quality customer service and installation. Bob began his career in flooring as an installer for several stores. As the installer, he saw that many customers were choosing the floors the salesperson pushed on them rather than the product that suited their needs. He saw that many salespeople treated customers with indifference and just wanted to make the sale. They promise the customer an outcome that is just not realistic and as the installer, it became Bobâ??s problem, for better or worse. This would lead to unhappy or irate customers, a poor reputation for the store, and installation headaches for the installers.