Our draft inducer blower motor fan broke a couple of blades 2 days before X-mas. Not only did were we told that there was a minimum of 5 days (until the following Monday) before a repair because "the store that carried the part was closed until Monday" but when the part did arrive, we were overcharged dramatically for it. Cool Breeze replaced not only the blower fan but the induction motor that went with it, charging me $450 for both. But even assuming that this was necessary, I could have ordered the same parts myself online and had them here the following day (X-mas Eve) for less than $300. A 50% markup from the price I could have purchased the part for myself, and a minimum 5 day delay is unacceptable. We froze through X-mas and then wrote a nearly $600 check due to 2 fan blades broken on a small furnace part. I will never use this service again.

They installed a new system and reconfigured our existing heat ducts when we added on to our house. great team, worked well, clean ! Of all the construction guys, they were the cleanest and neatest