I have been using Charles Automotive for some time now. They are my business of choice to help maintain my vehicles.

Brought in my 2010, MB GL450 because it was throwing the infamous Airmatic Malfunction warning.

After parking the vehicle for approximately a week to observe possible leaking of the airbags, I didn't notice any lowering of suspension height. My MB Carsoft II indicated that the suspension air compressor was basically taking too long to fill up - time for the experts.

The expert techs at Charles found a faulty P0022 code that was responsible for my error readings. They corrected the error and didn't even charge me. These guys understand that building a sustainable relationship with a customer has far more value than a quick buck. Charles Automotive is a diamond in ruff. I am glad that I found them.

In my first time doing business with Gary at Charles Automotive, it was apparent that he was more interested in keeping a customer long term than he was making money off of me. I brought my vehicle in and told him that I thought all of my brakes needed to be replaced. He called me later and told me that I only needed my rear brakes replaced saving me half the cost. This meant a lot to me because I know he knew that I would never be the wiser if he just replaced them and charged me anyway. Instead, he was honest with me and replaced my brakes at a very reasonable price (trust me, I shopped around plenty!) I feel like I have an auto guy I can trust now!