Subway
409 1st Ave, Rock Rapids, IA 51246
712-472-2551
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06/02/11
I took my family to Subway June 1, 2011 and the customer service was very poor. The two girls working there where very cold and unfriendly. No eye contact, no greeting. When I asked about Wed. specials I could barely hear the girl and she just pointed at the sign on the glass and didn't tell me how much the special was. When I paid for our food, the girl didn't say thank you but said thank you to the guy behind me! When I sat down and looked at my receipt I realized I could have got a foot long for only $1.00 more than the 6 inch I got (my daughter had a foot long for $5.00). She charged me $4.00 for my 6inch, so I went back to get the other 6 inch for the foot long price. Then it came to my attention that I was also overcharged for the 6inch, it was supposed to be on special for $2.99 and she charged me $4.00! Poor service and inaccurate charges! I won't go to that Subway again as long as those two are working there. I spent over $17.00 there & expect good, accurate customer service!
- General Info
- Your local Rock Rapids Subway® Restaurant, located at 409 1st Ave brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Categories
- Fast Food Restaurants, Restaurants, Sandwich Shops, Take Out Restaurants
- Payment Options
- Other Link
- Other Information
Cuisines: Sandwiches, Fast Food