Our dog was here a week & was not returned in the same condition as he was left. When I called about placing my dog she said she provided blankets or we could bring our own. I brought my own, it was not in his cage w/ him at pick up & it still smelled clean. It was obvious it wasn't used & she didn't use her own blankets because my dog had open wounds on his legs, these were from being on a hard surface for too long. He also was very stiff & rigid, walked like an old man for a couple of days which is from lack of exersize & being cooped up too much. When I called her to let her know about these issues she never called back, not even to ask how my dog was doing or give an explanation. She just cashed my check & ignored me. We usually take our dog elsewhere every year, but thought this place would be better since it's at her home, thought our dog would get to be let out more & have better care - but it was the opposite. Unnecessary neglect. We won't take our dog here again.