I had a severe leak in my kitchen sink that had gone into the basement. It was around the Thanksgiving Holiday .it was not an emergency but a terrible annoyance which we were managing with buckets. Michael Polisseni came out the same day I called, and gave me a very reasonable estimate.He then set up a time for the very next day to fix the situation. He and his crew were wonderful: friendly, competent and thoughtful. The results of their work was beyond what I expected and I recommend them highly They did a great job.