Hired them for a rodent problem. They seemed to do an acceptable job at first with treatment and exclusion. A few months later, the rodent was back, and I got minimal help - they walked around the house, and dropped off a trap. I finally called Haskell Pest Control in desperation, and they were here the next morning - found a huge entry from the roof into the attic, sealed it off along with 7 other places they felt should have been sealed off originally. He actually found where the rodent was hiding in the pool area at first. They set traps, and I'm feeling confident that this time it was done correctly. I paid Alley Cat a LOT of money, and felt rather abandoned when the problem continued. Very nice people, but I wasn't looking for a friend...I was looking for professionals to resolve the problem. I think I finally found them at Haskell.