I was very disappointed this morning with the service received from Merle Norman in Richmond Hill. My daughter left crying. We requested a hair cut in the style of an Angled Bob. My daughter left there with what looked like a football helmet on her head. Thankfully I was able to get her an appointment at Chance and Taylor Hair Studio down the street and the stylist there named Megan Berlett done an amazing job repairing the damage that was done. I am so thankful. I would highly recommend them.