the staff there and dr jeromin are wonderful- always ready to listen, to advise, to support, to counsel. they are marvelous with my severely allergic cat (he can only eat evo -that is how allergic he is!) and with his terribly neurotic mom! highly recommed. expensive but she knows her animals, her staff is always there to take a frantic call and calm me down and i know i can always count on them for everything matthew needs!