General Info

IEX Corporation is a leading provider of workforce management, strategic planning and performance management software for call centers. Over 2,800 centers in more than 40 countries and 800,000 agents in total, rely on IEX workforce optimization solutions to plan and optimize the performance of its agent workforce. IEX workforce management, strategic planning and performance management solutions lead the way in call center optimization. IEX provides installation, training, consulting and support services. It is headquartered in Richardson, Texas, where it employs nearly 150 people.