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REVIEW SUMMARY

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3.5
3 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
jbanaag

10/18/19

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We experienced excellent service from Audie Lucero and Edison on under vanity plumbing problems. Will definitely request that they do work on future plumbing issues.
We very much appreciate the repair work they have done.

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C
cathprocopio

02/26/18

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Great service! They came very quickly (same day as call), quickly identified the issue and fixed it within a couple of hours! Abel and his assistant Thang explained everything to me as they were working on it, so I was comfortable with what they were doing. Highly recommend!

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William L.

09/22/16

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I'm 72 and a retired pastor. My wife and I scrape by on Social Security and have a small amount of savings. We recently had a pipe that wore through and caused a water leak. We called South West Plumbing because we had used them before and found them to be fair-priced and friendly. I should have known things had changed, however, when I contacted their dispatcher after the plumber missed the promised two-hour window for arrival at our home. She was rude and lied to me, saying she had phoned me several times and left several messages. I verified my telephone number with her and it was correct, but I told her that I had received no calls or messages from her. She replied by telling me that she would not send a plumber if I didn't answer the phone! About an hour later two plumbers arrived at our home and looked at the problem area. They quoted $2,300 to fix the situation by removing the old pipe and installing a new one made of plastic. Later, they found an additional pipe that was broken behind the kitchen sink which they also replaced for an additional $1,300. We paid a total of $3,600 for the work they completed in about 5 hours. After reading other reviews on Yelp today, I contacted a local plumber and explained what needed to be done. I did not tell them that another plumbing company had already completed the work. He quoted me a flat rate of $1,250 to complete the work (time and materials). That means my wife and I overpaid South West Plumbing to the tune of $2,300! I trusted South West Plumbing and paid the price. We are elderly people who simply needed help; they helped themselves. Shame on them!

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DETAILS

The 1 To Call - Plumbing, Drains, Sewer, Heating & A/C, Water Heaters, Water Damage

General Info
South West Plumbing customers have come to trust us for excellent customer service and always a job well done. It begins with the preparation to do the job right, every time. South West Plumbing technicians come prepared with large, fully-stocked trucks that have everything they need to do the job right the first time. Our trucks are like rolling warehouses brought right to your door, making it easy to solve your plumbing, sewer, drain cleaning, or heating problems fast so you can get on with your day. We are the plumbing service company you can count on. Even more importantly, we have expert plumbers and heating technicians in your area (Not just the greater Seattle area, but anywhere in King, Pierce, and Snohomish counties). Our plumbers are backed by GPS navigation in every truck and an outstanding group of customer service and dispatch professionals. Together they ensure that our plumber can get to you and be ready to solve your problems in record time and usually the same day you call. We are available 24 hours a day/ 7 days a week. We work evenings and weekends at no extra charge and never a travel charge. So if you need emergency plumbing or heating services, don't hesitate to call. We're ready to serve you! South West Plumbing Technicians licensed and can handle the plumbing, sewer, drain cleaning and heating problems you need solved. We have friendly, professional, and uniformed plumbers that are trained on an ongoing basis to ensure that they can investigate, understand, and perform your plumbing service with both precision and accuracy. And it is South West Plumbing policy to present the full-cost to you, the customer, before any work begins. We work by the job NOT by the hour, which saves you money. Our technician will inspect and diagnose the situation, and will give you the cost only after doing so, but before any work is done. We always obtain your approval first.We promise to leave your home as clean as we find it. Our plumbers come prepared not only to do the work, but to make sure they leave only a job well done behind. This means clean tools, brand new fixtures, professional uniforms, shoe-covers before setting foot in your home, red carpets to cover floors, counter covers, and proper clean-up of any materials after work is complete.If you are not 100% satisfied with the work of a South West Plumbing Technician, we will do whatever it takes to make it right*. As part of the PHCC (Plumbing, Heating, and Cooling Contractors) and the Nexstar Network we abide by a code of ethics that guides and directs the quality of our service to you.If you aren't completely satisfied with the quality of our work, we will come back and fix the situation at no charge to you.
Extra Phones

Puyallup: 253-435-1777

Eastside: 425-455-3773

Tacoma: 253-272-6700

North Snohomish: 360-658-8898

Phone: 206-932-1777

Hours
Regular Hours
Mon - Sun:
Social Links
Categories
Building Contractors, Heating Contractors & Specialties, Piping Contractors, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Heater Repair
Services/Products
    Radiant Heating, Gas Furnaces, Furnace RepairLeak DetectionClear Drain ClogsAir Duct CleaningWater Heaters
Payment Options
Brands
Hangsgrohe
Location
Serving King, Pierce, and Snohomish Counties
Neighborhoods
Delridge, North Delridge
Languages
English, Spanish
Accreditation

Member of PHCC

Member of NEXSTAR

Other Information

Services: Radiant Heating, Gas Furnaces, Furnace Repair, Leak Detection, Clear Drain Clogs, Air Duct Cleaning

Data provided by one or more of the following: Thryv, Data Axle, Yext.