Everyone talks about how great the staff is which is very true; however, what I feel like should be reviewed is the effectiveness of the actual treatment at hand and the honesty in which their staff portray this.



First of all, I recently discovered that the gentleman who owns the Ideal Image chain also happens to own the local radio stations which means he essentially gets free advertisement for this business. It really is all about the sale and how much money they can make.



The nurses are all friendly and nice but most of these nurses have no real background in hair removal. It makes it seem impressive that they are nurses but I personally feel that someone who is treating you for hair removal should have a decent background and knowledge in dermatology and how the skin and hair growth process works not only in general but for their each individual client because not one standard practice works for everyone.



I spent $3,000 on my bikini and underarms and went to treatments spanning over a year and a half. I'm sad to say that the treatments provided did not have the desired results and at no time during my consult or during this year and a half did they mention that my hair was not going to be a good candidate or that they were concerned about my results. I guess it's partially my fault for not doing the research up front.



Another issue I saw was the turnover of nurses they had. I always had a different person doing my treatment which I feel had a lot to do with my results. I really feel that the treatments were not consistent each time (even though yes, I know they keep notes in my chart) but I'm convinced that had I had the same knowledgeable individual each time, she would have known my file and treatments and could have been more aggressive and consistent with treatment.



If you have the ideal hair type for laser, I would say give this place a go, but be warned that not everyone gets the results they want. I am now working with an individual (who is not a nurse but who has been doing these treatments since the early 90's) at an actual dermatology office who expressed her disappointment in my results and was extremely surprised at 1) the amount of money I spent and 2) the results I received. She expressed that she has seen many people come from Ideal Image who were not satisfied and she was able to successfully remove hair with a laser on people where Ideal Image was not able to. This simply comes from the fact that she is more knowledgeable with hair removal than Ideal Image. She also stated that not all my hair was a good candidate for laser but let me know that it could definitely be removed by doing electrolysis. Of course Ideal Image would not tell me that because they do not do electrolysis.



In conclusion, I don't feel that Ideal Image was honest with the results I would receive doing laser hair removal on top of the fact that the I don't believe the treatments were administered with the utmost degree of application and knowledge. I really just feel that they wanted the money over providing their client with their desired result. I know for me, this has been a huge confidence issue and you would think they would want to genuinely help their clients feel better about themselves, not just take their money. I expressed my disappointment to several nurses who basically stated that the owner would not do any sort of refund. To top it all of, I got a "lifetime warranty touchup" which still costs me $85 each time to go in. Call me crazy, but I'd rather pay that money for electrolysis that I know will permanently remove that hair eventually and that one day I won't have to pay $85 for a "touch up".



I'm not saying that this is a bad place to go to but just be aware up front that there are other options out there that your money might be better spent.

I've had great results and have been treated by friendly helpful staff each visits. Yes, it's costly but well worth it.

I have wanted laser hair removal for many years so I finally made the decision and spent nearly 10G's that Ii had saved up to get my face and neck done. They totally lie to you to get you to sign their contract and then after a couple treatments you see what actually is going on. They say 9 treatments but after 12 I still have hair growing. Two years of not being able to enjoy the outdoors and having tattoo pain feeling treatments every two months, . . not worth it. All in all, I still have to shave everyday and they don't stand behind their work. I didn't pay this kind of money to still have to shave everyday.

Think it twice before signing a contract with them. They won't let you cancel even if you haven't done a single treatment. Would not recommend them..