Nicole was our server who is also the restaurant manager. She took an order for the people that came in after us, talked to another guest for 5 minutes and checked on all the other people before asking what we wanted and when she did come by she said.."I will be right back". Finally came by and was not friendly at all especially when I called her out about the time it took and her professionalism. Our player cards are not the minimum but even if they were I would expect better service and to not just be ignored. We walked out disgusted and unhappy guests.