I called from Opelika, Al and talked to Bob about repairing the brakes on my grandaughter's car (an older model Mercury). He gave me a reasonable estimate to turn rotors and install brake pads. I explained my granddaughters' status (no job - a new resident) and Bob said he would do what he could to help her. A couple of days later my granddaughter called and told me what he had done. I am genuinely satisfied with his work. W.Paschal