TERRIBLE customer service. Will not offer a credit on parts. To order the correct part they would have made more money but it was a no go. I just bought my house and want to upgrade all of my appliances. I wanted to shop local but after my experience I would rather go to a chain that is willing to work with their customers.

Delivery was smooth, thank you! right on time.

When we bought four major appliances in the fall of 2008, the salesman emphasized that we were buying from a small-town store that would take care of us. He said places like Home Depot and Lowe's wouldn't be there for us like they could if we needed repairs. Only two years later, the keypad on our over-the-stove microwave suddenly stopped working. Instead of "taking care" of us, we were charged the automatic $59.95 fee for a repairman to come out - even though we live 5 blocks from the store. Additionally, we were charged $20 per 15 minutes of his time - only to be told that the needed repair would cost us an ADDITIONAL $180. No negotiation - no offers of cost-cutting since we were valued customers. Just pay up! This microwave is used with care and should not have needed this major of a repair after a measly 2 years. GE and Clark's should be ashamed of the way they treat their customers! I would highly advice steering clear of this place!