I began taking my mother to Dr. Monica Oei before she came to falls pointe med group and when we found her there we switched to her there. However since that time I have found that this group of doctors can hardly run their practice much less be efficient caregivers to any patient. You cannot call your doctor directly, you cannot email them any info regarding your care (who still has a fax at home?) It takes a couple of days for them to respond to a return call, They are difficult to deal with when you ask questions about the course of treatments they prescribe, It is a nightmare to get prescriptions refilled, they are poor communicators with the other doctors that you see, (heart doctor) and they have no admitting privileges at any of the area hospitals. That means you have to go to the ER to be admitted to the hospital. Now they have sent me a registered letter informing my 82 yr old mother that they no longer wish to treat her because of something we did wrong... what a joke. Not even enough compassion to call in person and let us know what we did wrong regarding her care. I would not trust the care of my dog to these people much less my mother. good riddance .