The owner Tom walks the walk of a Service First Attitude for his business. 1. When I brought my starter in without knowing the engine size, he identified and had a replacement in less than 5 minutes. That type of thing comes from years of experience. Tom went out of his way to share advise on how to repair my boat engine that saved me at least 600$ in parts and 500$ in labor. Empower your clients, employees and suppliers with good service and knowledge first, and financial and business success is sure to follow. I am sure this is A-1's recipe to their success. Ken Lynch