We went to Kla Mart in Pryor Saturday. We go there all of the time to pick up supplies. Have been going there for years and it is always a great experience. The staff is always helpful and courteous. It is always super busy on Saturdays and we understand that it may take a little longer if we need assistance loading something. Everyone was working very hard and doing their best to help customers. We bought some siding and had to wait a little bit for them to load it on our trailer, but we understood. Everything takes time and we have always experienced great customer service from the people at Kla Mart.

We drove over an hour to purchase 1,500 square feet of flooring, and had the absolute worst experience we have ever had at a business. The young teenage boys that were working took 20 minutes trying to decide how to put a pallet on a floor jack. When we asked what the problem was, they were immediately cocky. They wanted us to remove an entire pallet of flooring and stack each box separately on dollys, instead of loading the entire pallet, which we purchased in full, all 48 boxes. The manager said that it won't come out of the isle as a full pallet. Ok, so how did it get there? Magic? None of the boxes had been removed from the pallet, it was still wrapped in plastic with shipping labels from where they purchased them. I know this because I was sitting in front of the pallet for almost half an hour while they literally walked around in circles, neither of them doing anything. The attitude worsened when we told them we needed to get going, because we had other things to do today. "The boss" told them that's why you should listen to me and not customers very rudly, right in front of our faces. They also expected us to load it by ourself. We said no thanks, and got our money back. If you're planning on purchasing anything for a large project, I'd go somewhere else. Its definitely not worth saving .50.

My first time going there and all I can say Is "WOW"....

they've got it all!