DELAYS & SADLY DEFECTIVE WORK. My experience at Prescott Auto Body was terrible AFTER the job was "finished." Within minutes of driving my "finished" car I first noticed a loose control panel. Then I saw paint drips - something no body shop should allow out the door. Then, missing bumper and body bolts. Plus, the headlights were both hanging loose without retainer bolts! I returned. The response was argumentative and antagonistic. They finally agreed to do the rework, but I had to wait three days. The delay was disappointing since I had PAID for work that was not completed. I had to rent a car at my own expense. The horror stories began when trying to get the shop to perform the rework they were obligated to do by their own written warranty. My experience was upsetting, costly, and time consuming. Flawed work, delays and resistance to doing needed rework are worth only 1 star.