The employees that work here are AWESOME! I came in with an issue not having a clue what i was talking about and they knew exactly what it was and solved it in a jiffy! Then they asked me about my cell phone and told me i was eligible for an upgrade! I had no idea! They then showed me their great prices on batteries and i had to take them. The staff is friendly and very knowledgeable, their deals are great, and their store is very inviting. Why go anywhere else? If there were more than 5 stars i would gladly give them to Radio Shack.